Answers to questionnaire

Internal Communication workshop

1. What are the main goals of the organizational internal communication (internal public relations) and what kind of activities and targeted programs are associated with them?
2. What kind of tools are applied in the organizational internal communication to strengthen the commitment and the loyalty of employees and retain the knowledge and the talent?
3. Can you perceive shifts in the internal communication towards new communication technologies (voice-, picture-, video-based communication, mobile tools and applications)? To what extent are these changes taking place?
4. When introducing new technologies, how successful is the process of trust-building towards the new tools and how clear can the communication of security requirements and ethical rules be?
5. How often do you initiate access to official information (for instance mail, databases, documents, organizational website, via desktop, laptop, mobile, tablet, etc.) outside of your office hours?
   In other words: Where do you draw the line (in terms of time, usage, device, content, etc.), when it comes to accessing/following official (work-related) information, to protect your privacy and leisure time?

Courts’ mission to promote values workshop

1. Is the notion of „Courts’ mission to promote values” discussed within the judicial system of your country?
2. Are Courts actively engaged in promoting values in your country? If so, do they act independently, based on central planning or in cooperation with the executive branch of government (i.e. Ministry of Education).
3. Should such an activity be the responsibility of judges, spokespersons and communication experts, or both?
4. Which are the principal values promoted by Courts in your country? Should there be, in your view, additional values?
5. What are the principal vectors or means by which Court engage in the promotion of certain values?
6. Should such an activity be directed to the general population or specific target groups? If so which ones?

Communication of high-profile cases

1. Which cases are considered as ‘high-profile’ cases in your court’s communication?
2. How does your court communicate high-profile cases? (e.g. platforms, press conferences, foreign languages, regularity, style)
3. Does your court communicate in a different manner in high-profile cases? If so, what are the differences?
4. 4. How proactively should courts communicate in cases, when the crime committed has had serious adverse effects on citizens’ sense of security either locally or countrywide? (e.g. homicide, terror attack, human trafficking)
5. How does your court communicate politically or other way sensitive cases (e.g. the accused is a prosecutor or a judge) provided that there are no antecedents in the media? Do you make it public right after registration at court or only report when questions arise?
6. How to communicate those high-profile cases, which have been repealed by the appellant court? What is your opinion; does the communication of repeal build or destroy public trust?
7. Does your court have a (crisis)communication strategy? If so, which are those elements of your strategy that might influence public trust positively?
8. What is your opinion, can the behavior of the presiding judge in high-profile cases influence public trust and confidence in courts?
9. What is your opinion, which are those expectations of the society towards courts’ communication that might influence the building of public trust?

Attachments:

• Internal communication workshop Q-A
• Courts mission to promote values workshop Q-A
• High-profile cases workshop Q-A

Workshops

Attachments:

• Courts mission to promote values workshop minutes 1.
• Courts mission to promote values workshop minutes 2.
• Courts mission to promote values workshop minutes 3.
• High-profile cases workshop minutes
• Internal communication workshop minutes

Programme

Keynote speech

Ms. Erika Besnyi, senior trainer, business coach

Communication of high-profile cases

José María Ortega Martinez de Victoria, Head of Communication Office, High Court of Justice of Castille y León

dr. Zsófia Lele, Judge, Vice-president of the Szeged Administrative and Labour Court

Attachments:

• dr. Zsófia Lele - Communication in high profile cases

Courts’ mission to promote values

Iveta Jaudzema, International cooperation specialist Division of Communication, Supreme Court of Latvia

dr. András Osztovits, Judge, Director of the Hungarian Academy of Justice

Internal communication 

John Coughlan, Director of Corporate Communications, Academy of European Law

Attachments:

• John Coughlan - Internal communication

dr. Ph.D. Edina Kriskó, Lecturer, National University of Public Service, Faculty of Public Governance and International Studies, Institute of Human Resources

Attachments:

• dr Ph. D. Edina Kriskó - Internal Communication